I don't know about the Four Ways post but it does seem that there are quite a few negative comments on here that tend to bring down the flow.
Off-topic negative comments are what started the whole thing off. How is anybody to going to be able to judge between what is fair, justified comment and what is little more than grudge-bearing revenge with such posts.
"I've got a problem with my car not running right. Oh and DON'T EAT AT JOE'S!"
If I've eaten at Joe's many times over the years and had no problems, then why can't I post my experience in reply? All the more so if nobody from Joe's is usually active on these forums.
Yes there are good and bad businesses out there, and some good businesses have bad days in just the same way as bad businesses have good days. But they will both have their share of good and bad customers too, and I've seen well-intentioned but oblivious, unrealistic and ill-informed customers as well as the odd complete arsehole.
We are dealing with cars that are pretty much all 40+ years old here, and most of them have '
had a life'. I can tell you that the car in question - and I saw it in several stages of work - had certainly
had a life. In such cases, customer expectations are not always realistic.