It's very sad to hear of Mike's passing, my condolences to his family.
As a newbie a few years back and in all my dealings with Mike, he showed a tremendous amount of patience and support when trying to identify the part needed. I would call and say, "I don't know what it's called, it's that thingy next to the thingymajig and I think I need two of them" Nothing was too much trouble, regardless of size of order, and one never felt belittled by one's lack of knowledge. A true gentleman, who always had the time to help a fellow Z'r. The number of Z's on the road and the amount of projects he eased the pain in completing must be truly staggering.
Rest in Peace Mr.F