I am experiencing extreme issues with my local Nissan dealer. I feel the need to escalate it to Nissan Head Office but do not have a contact number, I have tried the Web to no avail.
DOES ANYONE HAVE A NUMBER FOR NISSAN CUSTOMER COMPLAINTS DEPARTMENT?
The local dealership does not have a Principle, so I am left with no choice but to contact Nissan direct. I put my car in to Nissan well over 2 months ago to have the brakes looked at as they were grinding and there was an intermittant issue with the passenger window not going up or down its still there, they have had it well over 2 months.
It has since been broken into whilst in Nissan care and the car vandalised and the stereo stolen. There has been almost zero communication from them. Trading Standards are happy to get involved I thought I would go direct to Nissan first. They have not tried to call me in the last two weeks. The service manager even lied to me about the date my car was broken into. I was informed almost two weeks after the car was broken into.
I also missed JapFest as they still had my car, so two tickets also wasted, not bad all in all as they said my car would be ready in two days.
All in all not a good advertisment for Nissan.
DOES ANYONE HAVE A NUMBER FOR NISSAN CUSTOMER COMPLAINTS DEPARTMENT?
The local dealership does not have a Principle, so I am left with no choice but to contact Nissan direct. I put my car in to Nissan well over 2 months ago to have the brakes looked at as they were grinding and there was an intermittant issue with the passenger window not going up or down its still there, they have had it well over 2 months.
It has since been broken into whilst in Nissan care and the car vandalised and the stereo stolen. There has been almost zero communication from them. Trading Standards are happy to get involved I thought I would go direct to Nissan first. They have not tried to call me in the last two weeks. The service manager even lied to me about the date my car was broken into. I was informed almost two weeks after the car was broken into.
I also missed JapFest as they still had my car, so two tickets also wasted, not bad all in all as they said my car would be ready in two days.
All in all not a good advertisment for Nissan.